Free Shipping + Free Returns
ffern-logo-black_2
Sign In
Home
Spring 24
JUST LAUNCHED
Cinema
NEW
Podcast
Artists
Archive
downArrow
Archive
downArrow
Winter 24
Autumn 23
Summer 23
Spring 23
Winter 23
Autumn 22
Summer 22
Spring 22
Winter 22
Autumn 21
Summer 21
Spring 21
Winter 21
Autumn 20
Summer 20
Spring 20
Winter 20
Autumn 19
Summer 19
Spring 19
Winter 19
About
downArrow
About
downArrow
How it Works
Sustainability
Our Ingredients
Fragrance Notes
Our Story
Our Noses
23 Beak Street
Help
downArrow
Help
downArrow
FAQ
Email Us
Press
Legal
downArrow
Legal
downArrow
T&Cs
Privacy Policy
REGION:
GB
USA
EU
Global
downArrow
£
Sign In
Home
Spring 24
JUST LAUNCHED
Cinema
NEW
Podcast
Artists
Archive
downArrow
Archive
downArrow
Winter 24
Autumn 23
Summer 23
Spring 23
Winter 23
Autumn 22
Summer 22
Spring 22
Winter 22
Autumn 21
Summer 21
Spring 21
Winter 21
Autumn 20
Summer 20
Spring 20
Winter 20
Autumn 19
Summer 19
Spring 19
Winter 19
About
downArrow
About
downArrow
How it Works
Sustainability
Our Ingredients
Fragrance Notes
Our Story
Our Noses
23 Beak Street
Help
downArrow
Help
downArrow
FAQ
Email Us
Press
Legal
downArrow
Legal
downArrow
T&Cs
Privacy Policy
ffern-logo-black_2
Current Season:
Spring 24
Next release:
calculating...
Waiting List:
Open
REGION:
GB
USA
EU
Global
downArrow
£
ffern-logo-black_2
Questions?
We’re here to help. Some of our most frequently asked questions are below:
Ledger
+
-
What is the Ffern ledger?
-
Can I skip a season?
-
Is there a commitment when joining the ledger?
-
How do I change my delivery address?
-
Can I buy an extra bottle this season?
-
How can I leave the Ffern ledger?
General
+
-
What is the Ffern archive?
-
Where can I try Ffern?
-
Do you offer samples?
-
Do you offer gift packages?
-
Can I buy a single bottle?
Delivery
+
-
When will I receive my order?
-
What countries do you deliver to?
-
Do you offer free delivery?
-
Do you sell in stores?
-
Where can I view my order status?
-
Can I send my bottle to a friend?
Fragrance
+
-
Is Ffern fragrance pregnancy safe?
-
Does Ffern use phthalates?
-
Can I try the perfume before I buy it?
-
Are your fragrances vegan / cruelty-free?
-
How do I make the scent last longer?
-
How should I store my perfume?
-
Is Ffern for men or for women?
-
Are your fragrances organic?
-
Why on the Solstice/Equinox?
-
Is Ffern a natural perfume maker?
-
Is Ffern perfume 100% natural?
-
What is natural perfumery?
-
What is the difference between synthetic and natural perfumes?
-
What makes Ffern different?
Returns
+
-
How do I return my bottle?
-
How long do I have to return my bottle?
-
Do I get a full refund when I return my bottle?
-
Where can I find my return label?
-
Where is my nearest drop off point?
-
When will I get my refund?
-
How does Ffern account credit work?
Billing
+
-
Billing Policy
-
When will I be charged?
-
Can I make any changes after billing day?
-
Can I pay with Apple Pay?
Waiting List
+
-
How long do I have to wait?
-
What bottle will I receive when I first join the ledger?
-
Will I remain on the waiting list if I don't accept my invitation?
-
How do I leave the waiting list?